Introduction

This article explains how to complete identity verification (KYC) on CoinLocally in order to access secure features such as withdrawals, trading, and account recovery. The process involves submitting personal information and uploading verification photos. It’s designed to meet international compliance standards while remaining simple for users.

Steps to verify your identity

You can verify your identity by following these steps:

Step 1: Access the verification page

• Log in to your CoinLocally account.
• Navigate to Profile > Identification > Verify.

Step 2: Fill in your personal details

• Select your Country or Region from the dropdown list.
• Choose a Certified ID Type (Passport, Driver License, or Other Legal Documents).
• Enter your First Name, Last Name, and ID Number exactly as shown on your document.
• Click Next to proceed.

⚠️ Note: Once submitted, your certified information cannot be modified. Please ensure accuracy before continuing.

Step 3: Upload verification photos

You will be asked to upload three photos:

Photo 1: A clear image of the front side of your ID document.

Photo 2: A clear image of the back side (if applicable).

Photo 3: A selfie holding your ID and a handwritten note that includes:

• Your full name
• Submission date
• Our web domain name
• The statement:
• “All behaviors on this website is performed by myself and I am aware of the relevant risks; and is willing to take all legal consequences.”

📸 All photos must be in JPG, PNG, or JPEG format and under 8MB. Avoid hats, sunglasses, or makeup. Images must be unedited and clearly visible.

Step 4: Submit and wait for review

• After uploading all required photos, click Submit.
• Your verification request will be reviewed by our compliance team.
• You will receive a notification once your identity is verified.

Additional notes

• You can only submit identity verification once.
• Make sure your handwritten statement is complete and legible.
• If your submission is rejected, you may be asked to re-upload specific photos.
• Verification may take up to 24–48 hours depending on volume.

Common Issues

• Blurry or altered images may lead to rejection.
• Missing handwritten statement in the third photo will invalidate the submission.
• Incorrect ID number or name mismatch can delay verification.
• Unsupported file formats or oversized images will not be accepted.

Tip: Use natural lighting and a plain background when taking your photos.

Feeling lost?

If you’re unsure about any step or your verification was rejected, don’t worry — our support team is available 24/7 to assist you. Reach out anytime through live chat or email, and we’ll help you complete your verification smoothly.

Updated on: 01/07/2026