Introduction

Withdrawals may sometimes take longer than expected due to a variety of system, network, or security‑related factors. This article outlines the most common reasons for delays and what you can do while waiting.

Common reasons for withdrawal delays

Network congestion

Some blockchains experience heavy traffic, causing slower confirmation times. Even if Coinlocally processes your request quickly, the blockchain itself may take longer to confirm the transaction.

Security checks

For your protection, certain withdrawals may be flagged for additional verification. This can happen if:

• The withdrawal amount is unusually large
• The account shows unusual activity
• Recent security changes were made (password reset, new device, etc.)

Wallet or network maintenance

If the asset’s wallet or blockchain is under maintenance, withdrawals may be temporarily paused until the system becomes fully operational again.

Incorrect or incompatible network selection

Choosing the wrong network can cause delays or failures. The system may hold the transaction until it can determine the correct handling method.

High system load

During peak activity periods, processing times may increase slightly as the system handles a larger number of requests.

What you can do

• Check whether a TxID has been generated
• Verify the blockchain status using the TxID once available
• Confirm that the asset’s wallet is not under maintenance
• Review your recent account activity for any security‑related flags
• Wait a bit longer if the blockchain is congested

Important notes

• Once a TxID is generated, the transaction has already been broadcast to the blockchain
• Coinlocally cannot speed up blockchain confirmations
• Delays do not necessarily mean the transaction has failed

Feeling lost?

If your withdrawal is taking longer than usual and you’re unsure why, our support team is available 24/7 to help you review the status and guide you on the next steps.

Updated on: 01/18/2026