How can I reset my account password?
Introduction This article explains how to reset your CoinLocally account password in case you've forgotten it or want to change it for security reasons. The process is simple and can be done either from the login page or within your account settings. Steps to reset your password You can reset your password using one of the following methods: Option 1: From the login page Go to the CoinLocally login page. Click Forgot Password? below the login formPopularWhat should I do if I can’t receive the verification code by email? And How to Fix It?
Introduction This article explains why you may not receive your Coinlocally withdrawal verification code via email and what steps you can take to fix the issue. Withdrawal codes are automatically sent to the email address you registered during signup — you do not need to enter an email during the withdrawal process. Steps to Fix Missing Withdrawal Verification Codes Option 1: Check Your Email Inbox and Filters Open the inbox of the email linked to your Coinlocally account. CheckPopularHow can I complete my KYC verification on Coinlocally?
Introduction This article explains how to complete identity verification (KYC) on CoinLocally in order to access secure features such as withdrawals, trading, and account recovery. The process involves submitting personal information and uploading verification photos. It’s designed to meet international compliance standards while remaining simple for users. Steps to verify your identity You can verify your identity by following these steps: Step 1: Access the verification page Log in tPopularHow can I check the Activity Logs on the Coinlocally website?
Introduction This article explains how to view your login history and security activity logs on the Coinlocally website. These logs help you monitor account access and detect any suspicious activity. How to check your Activity Logs Step 1: Log in Go to the official Coinlocally website and log in to your account. Step 2: Open the Security section Click your profile icon, then navigate to the Security section. Step 3: View Account Activities Tap the View button nextSome readersWhat is Account Activity?
Introduction This article explains what Account Activity means and how it helps you monitor login sessions and actions performed on your Coinlocally account. Account Activity is a security feature that displays the login status and login history of your Coinlocally account. Your browser or mobile app automatically records your login sessions so you can: See when your account was accessed Check the device, IP address, date, and time of each login Detect any unusual or unauthorized actSome readersHow to Fix the “Invalid Code” Error in Google Authenticator on Coinlocally
Introduction This article explains why you may see an “Invalid Code” error when entering your Google Authenticator (2FA) code on Coinlocally. Since 2FA codes are time‑sensitive, even a small time mismatch between your device and Google Authenticator can cause verification failures. Steps to fix the “Invalid Code” error 1. Make sure you’re entering the correct 2FA code If you have multiple accounts in Google Authenticator, ensure you are using the Coinlocally entry that matcheSome readersHow can I enable or change SMS Authentication on the Coinlocally website?
Introduction This article explains how to enable or update SMS Authentication (Mobile Verification) on your Coinlocally account using the official website. You will need access to your mobile phone and, if enabled, your Google Authenticator code. How to enable or change SMS Authentication Step 1: Log in Visit the official Coinlocally website and log in to your account. Step 2: Go to the Security section Click your profile icon, then open the Security section. Step 3:Few readersHow can I change my email address on Coinlocally?
Introduction This article explains how to update the email address linked to your Coinlocally account through the official website. You will need access to both your old and new email addresses, as well as your Google Authenticator code if enabled. How to change your email address on the website Step 1: Log in Visit the official Coinlocally website and log in to your account. Step 2: Open the Security section Click your profile icon and go to the Security section. Step 3: SelFew readersWhat are the fiat deposit and withdrawal limits with KYC verification?
Introduction This article explains the current fiat purchase limits when using Alchemy Pay through Coinlocally. Fiat limits The current limits for Alchemy Pay are: Minimum purchase amount: 15 USD Maximum per transaction: 2000 USD These limits may change depending on liquidity providers and regional regulations. For the latest updates, refer to Alchemy Pay’s official announcements. Additional notes Limits may vary based on KYC level. Some regions may have stricter rules. CommonFew readersWhat Is MRZ and Why Is It Required for KYC Verification?
Introduction This article explains what MRZ is and why Coinlocally requires it for identity verification. What is MRZ? MRZ (Machine‑Readable Zone) is a special section on identity documents—especially passports—that contains encoded personal information. It allows automated systems to verify your identity securely and accurately. Why MRZ is required Ensures authenticity of the document Prevents fraud Speeds up verification Required by international compliance standards AdditionalFew readersWhat are the common scam techniques I should be aware of?
Introduction Scammers use a variety of techniques to impersonate Coinlocally or trick users into revealing sensitive information. Understanding these methods helps you stay protected and avoid falling victim to fraudulent activities. Common scam techniques 1. Phishing Attacks Fraudsters may pose as Coinlocally representatives through fake websites, SMS messages, emails, or chat apps like Telegram. They often send false alerts such as: “Account upgrade required" “System migration notiFew readersWhy Am I Not Receiving SMS Verification Codes?
Introduction This article explains what to do if you have enabled SMS Authentication on Coinlocally but are not receiving SMS verification codes. These steps help you troubleshoot common issues and ensure you can complete your login or security actions smoothly. Steps to fix SMS code delivery issues 1. Check WhatsApp fallback If you don’t receive the SMS code on your first attempt, the system will automatically send the verification code to your WhatsApp on your next atFew readersWhat is the SMS Authentication code?
Introduction This article explains what SMS Authentication is and how it helps protect your Coinlocally account through two‑factor or multi‑factor authentication. SMS Authentication is a verification method used in 2FA (Two‑Factor Authentication) or MFA (Multi‑Factor Authentication). It works by sending a one‑time password (OTP) to your registered mobile number. How it works A unique 6‑digit OTP is generated using a secure algorithm. The code is sent to your mobile phonFew readersWhat Are the Differences Between Unverified and Verified KYC on Coinlocally?
Introduction This article explains the key differences between Unverified and Verified KYC levels on Coinlocally, including deposit limits, withdrawal limits, and feature availability. Understanding these differences helps you choose the verification level that best fits your trading and withdrawal needs. KYC differences summaryFew readersWhat is the Email Authentication code?
Introduction This article explains what the Email Authentication code is and how it helps protect your Coinlocally account from unauthorized access and phishing attempts. Email Authentication is a security factor that verifies your identity using one of the following methods: Magic Link A secure link sent to your email that confirms your login or action. 6‑digit One‑Time Password (OTP) A temporary 6‑digit code sent to your email to ensure the request is legitimate. These authenticationFew readersWhy Was My KYC Verification Rejected on Coinlocally?
Introduction This article explains the most common reasons why a KYC verification request may be rejected. Reasons for rejection Your KYC may be rejected if: You submitted unsupported documents (local IDs not accepted). Your document is expired. The photos are unclear, cropped, or not fully visible. The document does not contain an MRZ. Our specialist team determines that another document type is required (passport, national ID, or driving license). Additional notes You may beFew readersHow can I use the Coinlocally Official Check tool?
Introduction The Coinlocally Official Check tool helps you confirm whether a phone number, email address, website, or social media account truly belongs to Coinlocally. Using this tool ensures you only interact with verified and trusted channels. How to verify an account To use the verification tool: Visit the official Coinlocally website. Scroll to the footer and click Coinlocally Verify. Choose the type of channel you want to verify (phone number, email, website, etc.). EntFew readersWhat is the Coinlocally Official Check page for?
Introduction This article explains what the Coinlocally Official Check page is used for and how it helps protect users from scams, impersonators, and misleading information. By using this tool, you can verify whether a communication channel truly belongs to Coinlocally before interacting with it. What is the Coinlocally Official Check page for? The Coinlocally Official Check page allows you to confirm the authenticity of any communication channel claiming to represent Coinlocally. You can veFew readersHow can I sign up on the Coinlocally website or application?
Introduction This article explains how to create a new Coinlocally account using either the official website or the mobile application. The registration process is simple and requires only a valid email or mobile number, along with a secure password. How to sign up on the Coinlocally website Step 1: Visit the official website Go to www.coinlocally.com and click the Sign Up button located at the top-right corner of the homepage. Step 2: Choose a rFew readersWhat should I do if I find someone impersonating Coinlocally?
Introduction If you come across a website, social media account, or message that appears to be pretending to represent Coinlocally, it’s important to take action quickly. Reporting impersonators helps protect both you and the wider community from scams and fraudulent activity. What should you do? If you believe someone is impersonating Coinlocally: Go to the Coinlocally Official Check page. Click the Report button. Provide the details of the suspicious account, website, or meFew readersHow can I stay safe from scams while using Coinlocally?
Introduction This article explains the essential steps you can take to protect your Coinlocally account from scams, phishing attempts, and impersonators. Following these guidelines helps ensure your assets and personal information remain secure. How to stay safe Avoid unverified links and QR codes Never click on suspicious links or scan QR codes from unknown sources. These may redirect you to phishing websites designed to steal your information. Secure your account information Use stFew readersHow to Keep Your Coinlocally Account and Digital Assets Secure?
Introduction Protecting your digital assets is a critical responsibility that begins the moment you create your Coinlocally account. While Coinlocally provides secure infrastructure, maintaining strong personal security practices is essential to prevent potential risks. This guide outlines the key measures you should take to safeguard your account and personal information. Using a Secure and Unique Email Address Registering with a secure and unique email address significantly reduces the risFew readersHow can I log in to my Coinlocally account on the app or website?
Introduction This article explains how to log in to your Coinlocally account using either the mobile application or the official website. You will need your registered email or mobile number, your account password, and the OTP sent to you during login. How to log in on the Coinlocally application Step 1: Open the app Launch the Coinlocally application and tap the Log In button located in the bottom‑right corner. Step 2: Enter your login details Type the email address or mobFew readers
